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<figure id="figure-h8jm9ie28vmod75en2"><img id="h8jm9ie28vmod75en2" src="https://cdn.durable.co/blocks/4PMkEsxxEQdtW5pfuDMJwaQTaXrVDHmyUaf5Kaubk3KEvv2ThxU5GDsyUYTBnsyC.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionX="undefined" data-positionY="undefined" data-fullWidth="false"/></figure>Ever notice how your team goes quiet right before a deadline? Sometimes it's focus. Other times, someone has been wrestling with a frozen laptop for 45 minutes and does not want to bother anyone.Here is what we see all the time at small and medium businesses: employees try to fix IT issues themselves because they think it will be faster than opening a ticket, or they do not want to feel like a burden. The truth is, every minute spent troubleshooting something outside your job description is a minute you are not doing the work that actually moves your business forward.A few signs your team might be silently struggling:Workarounds are becoming the norm. People have "their way" of dealing with a printer, a shared drive, or an email quirk.Simple tasks take twice as long. A file that should upload in seconds takes three tries.No one asks for help anymore. Either they have given up, or they are holding things together with digital duct tape.Good IT support is not just about fixing things when they break. It is about making sure your people never have to think about tech long enough to lose their rhythm.If your team is spending more time fighting their tools than using them, there is a better way. Reach out if you would like to talk through what proactive IT support could look like for your business.

End User Support

<figure id="figure-p3s7cff0v5moa74ry0"><img id="p3s7cff0v5moa74ry0" src="https://cdn.durable.co/covers/1eZXhYut3GhsYsdqHEqvI071hU4jS48ubhCIPjdhcr5hJvPYSVVHPOxzSErkHwlr.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionX="undefined" data-positionY="undefined" data-fullWidth="false"/></figure>Tech Tip Tuesday!We have all been there. You are in the middle of something, accidentally close a browser tab, and suddenly that page you needed is just... gone.Here is the fix: press Ctrl + Shift + T and your tab comes right back.Here is how to use it:<ol><li>Accidentally close a tab (or on purpose, to test it out)</li><li>Press Ctrl + Shift + T on Windows or Command + Shift + T on a Mac</li><li>The tab reopens exactly where you left off</li><li>Press it again to keep restoring additional closed tabs one by one</li></ol>It works in Chrome, Edge, Firefox, and most other modern browsers. You can even use it to recover tabs from a previous browsing session after restarting your computer.We share tips like this because we believe technology should make your day easier, not harder. If your team ever has questions or could use a little extra IT support, we are always happy to help.

Tech Tip Tuesday!

<figure id="figure-bq5dw0lo94mo7ckp3j"><img id="bq5dw0lo94mo7ckp3j" src="https://cdn.durable.co/blocks/16Pd7uN9XDvpRVrEkGiLb8lDmX0d7G4WZ7uZE4Dux2fUW12FMF7izV8Xr8l1PkIv.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionX="undefined" data-positionY="undefined" data-fullWidth="false"/></figure>If your cyber insurance is up for renewal this year, you may be in for a surprise. The questionnaire is probably longer, the questions are tougher, and traditional antivirus alone will not check the box anymore.Most carriers now expect to see real endpoint detection and response in place. That means a platform that watches for suspicious behavior on every device, not just known virus signatures. If an attacker steals credentials or runs a fresh piece of ransomware that has never been seen before, EDR is what gives you a fighting chance to catch it and shut it down.A few things carriers are commonly asking about:<ol><li>Is EDR or MDR deployed on every endpoint, including servers?</li><li>Is it actively monitored around the clock?</li><li>Are patches applied on a known schedule?</li><li>Is multi factor authentication required on email and remote access?</li></ol>Answering "yes" with evidence usually means better coverage and better pricing. Answering "no" can mean denied coverage or higher premiums.If you are not sure how your current setup would hold up against your renewal questionnaire, reach out. We are happy to walk through it with you and help close any gaps before the policy lands on your desk.

Cyber Insurance Renewal

<figure id="figure-nrio77q0x4mo1o8kyn"><img id="nrio77q0x4mo1o8kyn" src="https://cdn.durable.co/covers/3aZUmfiRsO3Ch8Umzx4Asibp2zqcaudYy7j1lXJSucJSCa6qCg11b5oEn6sTUgRH.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl selected" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionx="undefined" data-positiony="undefined" data-fullwidth="false" data-mce-src="https://cdn.durable.co/covers/3aZUmfiRsO3Ch8Umzx4Asibp2zqcaudYy7j1lXJSucJSCa6qCg11b5oEn6sTUgRH.png" data-mce-style="aspect-ratio: 16/9; object-position: center center;" data-mce-selected="1"></figure>You know that feeling when something stops working right before a big meeting and there is no one to call?That is the reality for a lot of businesses. Your team is trying to get things done, but IT issues keep getting in the way, and there is no help desk to turn to.At Allums Tech Services, we are your on-call IT team. Your employees get a real person to reach out to when something goes wrong, and we handle everything from password resets to bigger technical issues.Less downtime, less frustration, and more time doing what you actually do best. Give us a shout if you want to learn more!

<figure id="figure-srvai4uavhmnyngfnq"><img id="srvai4uavhmnyngfnq" src="https://cdn.durable.co/covers/2dDVgGiq4fL57xnRBMXtguhXh9GYgbskON6qaOcLoTVYSYUdm0UgJNsKHw5mFM6o.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionx="undefined" data-positiony="undefined" data-fullwidth="false" data-mce-src="https://cdn.durable.co/covers/2dDVgGiq4fL57xnRBMXtguhXh9GYgbskON6qaOcLoTVYSYUdm0UgJNsKHw5mFM6o.png" data-mce-style="aspect-ratio: 16/9; object-position: center center;"></figure>Tech Tip Tuesday!Did you know Windows has a built-in clipboard history? Most people only know about copying and pasting one thing at a time, but Windows actually keeps track of multiple things you have copied recently.Here is how to use it:<ol><li>Press the Windows key + V on your keyboard</li><li>A panel pops up showing everything you have recently copied including text, links, and more</li><li>Click any item in the list to paste it right where you need it</li></ol> If it is your first time using this feature, Windows may ask you to turn it on. Just click Enable and you are good to go.This is a huge time saver when you are jumping between documents, emails, or forms and need to paste different pieces of information quickly. No more copying and re-copying the same things over and over!We share tips like this because we believe technology should make your day easier, not harder. If you ever have questions about your work setup, we are always happy to help.#TechTipTuesday #ITSupport #SmallBusiness #WindowsTips #Productivity

<figure id="figure-pot9w1pd68mnx8p04g"><img id="pot9w1pd68mnx8p04g" src="https://cdn.durable.co/covers/24zwRKcXPrwqKQxDH80xoFTDUbmJCpBBXnJdeqSiFAOjCTKJIsIIJS9eivx1yl90.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionX="undefined" data-positionY="undefined" data-fullWidth="false"/></figure>One of the most common ways small businesses get hit by cyberattacks? An unprotected or unpatched device that nobody thought was a risk.It could be an old laptop in the back office. A workstation nobody logs into anymore. Even a device that has been sitting on your network so long everyone forgot it was there. Every endpoint is a potential entry point, and attackers know which ones businesses tend to overlook.Endpoint security is about making sure every computer and device connected to your business has the right protections in place: antivirus, threat detection, patching, and monitoring. The goal is to make sure nothing slips through the cracks.Here are a few things worth asking about your own setup: Are all your computers running current security software? Is someone actively monitoring for threats, or are you relying on alerts that might never get 1seen? Do you have a consistent process for keeping software patched and up to date?If you are not sure of the answers, that is actually pretty normal for small and medium businesses. Managing all of this in house is a lot. That is exactly what we help with.If you would like to talk through where your endpoints stand, reach out anytime. No pressure, just a conversation.

Blog

End User Support

Tech Tip Tuesday!

Cyber Insurance Renewal

End User Support

Tech Tip Tuesday!

Endpoint Security