Blog

<figure id="figure-e741lo6egmosmta7a"><img id="e741lo6egmosmta7a" src="https://cdn.durable.co/blocks/6GjEiKNdoeS2fPR2XnQKpuUMppsmJJwuNxwET0WEjs1JyosGEoJsJ6MVg2uBCXEa.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl selected" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionx="null" data-positiony="null" data-fullwidth="false" data-mce-src="https://cdn.durable.co/blocks/6GjEiKNdoeS2fPR2XnQKpuUMppsmJJwuNxwET0WEjs1JyosGEoJsJ6MVg2uBCXEa.png" data-mce-style="aspect-ratio: 16/9; object-position: center center;" data-mce-selected="1"></figure>Ever wonder what the difference is between antivirus, EDR, and MDR? They sound similar, but they protect your business in very different ways.Antivirus is the original. It checks files against a list of known threats and blocks the bad ones. It's a fine starting point, but if a threat isn't already on the list, AV usually misses it.EDR (Endpoint Detection and Response) is a big step up. Instead of only looking for known files, it watches behavior on your devices in real time. If something acts shady, like a process trying to encrypt files or call out to a strange server, EDR flags it and can roll back the activity.MDR (Managed Detection and Response) is where it really comes together, and it's what we recommend for our clients. You get all the EDR muscle, plus a dedicated team of security analysts watching your environment 24/7. When an alert pops at 2 a.m., somebody is awake, investigating, and shutting it down before it spreads. That's the part most small businesses are missing, and it's the part that turns a security tool into actual peace of mind.If you're still running antivirus alone, you've got a starting line, not a finish line. Happy to chat if you'd like to see what MDR could look like for your team.

AV vs EDR vs MDR

<figure id="figure-vb61q5zujnmor8ei2r" class=""><img id="vb61q5zujnmor8ei2r" src="https://cdn.durable.co/blocks/348nHNq8OCUCscGlfA6Vk0va0xinEsWdMptaq0KVyO0x7pMEVYdZUlVvZFj2ir2w.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl selected" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionx="undefined" data-positiony="undefined" data-fullwidth="false" data-mce-src="https://cdn.durable.co/blocks/348nHNq8OCUCscGlfA6Vk0va0xinEsWdMptaq0KVyO0x7pMEVYdZUlVvZFj2ir2w.png" data-mce-style="aspect-ratio: 16/9; object-position: center center;" data-mce-selected="1"></figure>Endpoint security is one of those topics that does not get much attention until something goes wrong. And by that point, the damage is already done.For small and medium businesses, every device connected to your network is a potential entry point for attackers. With employees working from different locations, keeping those devices protected has never been more important.Here are a few basics every business should have covered: a reliable endpoint detection and response (EDR) solution that goes beyond basic antivirus, automatic patching to keep software and operating systems current, device management so you always know what is connected to your network, and a clear plan for what happens if a device is lost, stolen, or compromised.The good news is you do not have to figure this out on your own. A managed IT partner handles endpoint protection in the background so you can stay focused on running your business.If you are not sure whether your current setup is giving you the coverage you need, we are happy to take a look. Reach out any time.

Endpoint Security

<figure id="figure-alv3lvmvyhmok2eo44"><img id="alv3lvmvyhmok2eo44" src="https://cdn.durable.co/blocks/2chRMVj31yL9F638avPyQFKzcQBrWenJcxpaiKp6KUU8iTvsVuBs93gWerfGN4P4.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionX="undefined" data-positionY="undefined" data-fullWidth="false"/></figure>Quick question: when did you last think about your business Wi-Fi setup?Most of us set it up once and never look back. But having your customers, employees, and business systems all on the same network is a bit like leaving all your office doors unlocked.A few simple changes, like a separate guest network and a properly configured firewall, can go a long way toward keeping your business data safe and your systems running smoothly.Not sure where to start? That is what we are here for! Give us a shout and we will help you sort it out.

Compartmentalized Network

<figure id="figure-0ll1xbyn4emoimddwl" class=""><img id="0ll1xbyn4emoimddwl" src="https://cdn.durable.co/blocks/0qN7ePuoQqchFsPpqwTnCmFs7CG7CurEHyVIsod5Y8mWsWRE79dBR78gZkO3pHjf.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionx="undefined" data-positiony="undefined" data-fullwidth="false" data-mce-src="https://cdn.durable.co/blocks/0qN7ePuoQqchFsPpqwTnCmFs7CG7CurEHyVIsod5Y8mWsWRE79dBR78gZkO3pHjf.png" data-mce-style="aspect-ratio: 16/9; object-position: center center;"></figure>Tech Tip Tuesday!If you ever find yourself constantly switching back and forth between two apps or resizing windows by hand, this one is going to save you a lot of frustration.Windows has a built-in window snapping feature that lets you instantly split your screen between two apps side by side, no dragging or resizing required.Here is how to use it:<ol><li>Click on any open window to make it active.</li><li>Press Win + Left Arrow to snap it to the left half of your screen, or Win + Right Arrow to snap it to the right.</li><li>Windows will then show your other open apps and let you pick one to fill the other half.</li></ol>That is it! Now you can have your email open on one side and a document on the other, or keep a reference page visible while you work in a spreadsheet. It works on both Windows 10 and 11.We share tips like this because we believe technology should make your day easier, not harder. If you ever want help getting more out of your team's computers, we are always happy to chat.

Window Snapping

<figure id="figure-h8jm9ie28vmod75en2"><img id="h8jm9ie28vmod75en2" src="https://cdn.durable.co/blocks/4PMkEsxxEQdtW5pfuDMJwaQTaXrVDHmyUaf5Kaubk3KEvv2ThxU5GDsyUYTBnsyC.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionX="undefined" data-positionY="undefined" data-fullWidth="false"/></figure>Ever notice how your team goes quiet right before a deadline? Sometimes it's focus. Other times, someone has been wrestling with a frozen laptop for 45 minutes and does not want to bother anyone.Here is what we see all the time at small and medium businesses: employees try to fix IT issues themselves because they think it will be faster than opening a ticket, or they do not want to feel like a burden. The truth is, every minute spent troubleshooting something outside your job description is a minute you are not doing the work that actually moves your business forward.A few signs your team might be silently struggling:Workarounds are becoming the norm. People have "their way" of dealing with a printer, a shared drive, or an email quirk.Simple tasks take twice as long. A file that should upload in seconds takes three tries.No one asks for help anymore. Either they have given up, or they are holding things together with digital duct tape.Good IT support is not just about fixing things when they break. It is about making sure your people never have to think about tech long enough to lose their rhythm.If your team is spending more time fighting their tools than using them, there is a better way. Reach out if you would like to talk through what proactive IT support could look like for your business.

End User Support

<figure id="figure-p3s7cff0v5moa74ry0"><img id="p3s7cff0v5moa74ry0" src="https://cdn.durable.co/covers/1eZXhYut3GhsYsdqHEqvI071hU4jS48ubhCIPjdhcr5hJvPYSVVHPOxzSErkHwlr.png" alt="" title="" class="object-cover bg-gray-100 rounded-2xl md:rounded-3xl lg:rounded-4xl" style="aspect-ratio: 16/9; object-position: center center;" data-corners="default" data-aspect="16:9" data-caption="" data-positionX="undefined" data-positionY="undefined" data-fullWidth="false"/></figure>Tech Tip Tuesday!We have all been there. You are in the middle of something, accidentally close a browser tab, and suddenly that page you needed is just... gone.Here is the fix: press Ctrl + Shift + T and your tab comes right back.Here is how to use it:<ol><li>Accidentally close a tab (or on purpose, to test it out)</li><li>Press Ctrl + Shift + T on Windows or Command + Shift + T on a Mac</li><li>The tab reopens exactly where you left off</li><li>Press it again to keep restoring additional closed tabs one by one</li></ol>It works in Chrome, Edge, Firefox, and most other modern browsers. You can even use it to recover tabs from a previous browsing session after restarting your computer.We share tips like this because we believe technology should make your day easier, not harder. If your team ever has questions or could use a little extra IT support, we are always happy to help.